There are now multiple providers of gateway services and although the technical capabilities have evolved the role of the gateway remains the same: to provide a secure method of transmitting payment data from the merchant to the back end payment processor. Very fee service providers offer free payment gateway integration and we are one of those.
For many developers and SAAS providers choosing their payment gateway partner[s] is not a decision driven by the potential for the partner to actually help grow their business. Integrate with usual suspects in gateway space, hand off the customer and hope for the best is somewhat standard. Support and funding issues, data hostaging, customer confusion on gateway versus merchant account, lack of payment options [specifically for recurring payments] and more can leave clients frustrated and looking for alternatives.
This paper explores these issues and presents alternatives that may lead to happier, more “sticky” users as well as generate additional revenue streams for the integrating application and its stakeholders.History of Payment Gateways: